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Conversation starters vs Menus (Default & Dynamic) vs Get Started

MPlanding

Nowhere can I find an explanation regarding the differences among these 3. (I am very new to ManyChat and using Messenger, so please be kind. 🙂)

To me they all seem like variations of FAQs. But it’s not clear to me when you use one vs. the other, nor where, nor when. nor how often.

A diagram or table showing the differences, if one exists, would be enlightening. I’ve searched within the Community and Support pages. as well as with Google, but I’m not getting any help.

Thanks so much!

Best answer by rodrigo_silvano

Hey, ​@MPlanding , ​@NikkiN , ​@smokeoak 

Here are some articles to you, you about those 3 features:

Conversation Starters (Ice Breakers): https://help.manychat.com/hc/en-us/articles/14281160467228-Conversation-Starters-for-Facebook-Messenger#h_01JG4B8FMZSSHJ6DGQB3Z4WYSY

 

Main Menu: https://help.manychat.com/hc/en-us/articles/14281211388444-Main-Menu-on-Facebook-and-Instagram

 

Get Started: https://help.manychat.com/hc/en-us/articles/14281185974940-Welcome-Message-in-Manychat#h_01JG4AHW6DJ2RB111D0910SQ8P

 

These article have all the information about their use and how you can set them up. 🙂

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    Did you find this topic helpful?

    NikkiN
    • NikkiN
    • Up-and-Comer
    • June 30, 2024

    I’m having the same problem. Nothing online says what the differences are between them.

    smokeoak
    • smokeoak
    • Up-and-Comer
    • March 27, 2025

    Yeah this honestly is so annoying – there are no resources online and I’m just scavenging everything possible to figure this out. Surprised they don’t have prebuilt templated per categories of use. 

     

    Any response on these items?

    rodrigo_silvano
    Forum|alt.badge.img+3

    Hey, ​@MPlanding , ​@NikkiN , ​@smokeoak 

    Here are some articles to you, you about those 3 features:

    Conversation Starters (Ice Breakers): https://help.manychat.com/hc/en-us/articles/14281160467228-Conversation-Starters-for-Facebook-Messenger#h_01JG4B8FMZSSHJ6DGQB3Z4WYSY

     

    Main Menu: https://help.manychat.com/hc/en-us/articles/14281211388444-Main-Menu-on-Facebook-and-Instagram

     

    Get Started: https://help.manychat.com/hc/en-us/articles/14281185974940-Welcome-Message-in-Manychat#h_01JG4AHW6DJ2RB111D0910SQ8P

     

    These article have all the information about their use and how you can set them up. 🙂

    IG: @rodrigosilvano.pt.

    Reply


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