hi. can I give me an auto answer under all comment?
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coomments
Best answer by rogerioaraujo
Hello
Yes, it is possible to set it up to respond to all comments, without requiring a specific keyword.
If you’d like more details about this comment reply automation, you can check out this full article from Manychat:
https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger
Let me know if this helped!
+2Hello
Yes, it is possible to set it up to respond to all comments, without requiring a specific keyword.
If you’d like more details about this comment reply automation, you can check out this full article from Manychat:
https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger
Let me know if this helped!
it's not working too much.
+2For the comments that are not working, check if the person has already commented before. Automations are triggered only once per comment on each post.
If nothing is working, first make sure the automation is set up correctly, as explained in the previous article. You can also try testing it using one of Instagram's templates.
After that, try resetting the permissions by following the instructions in this article:
https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions
And if the automations still do not work, there may be other issues affecting them. Take a look at each of them in this article:
https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
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