I am trying to create a flow on Whatsapp where to allow the user to move forward in the flow, he has to give an ID number or password.
I was hoping this could be possible to do by assigning the ID / password to the user (contact) as a custom field, storing the user’s input in a separate field and then using a condition bloc to compare both but it turns out the condition bloc can’t compare fields…
Any idea how to make it happen?
Solved
Create a password protected flow – Manychat challenge
Best answer by rodrigo_silvano
Hey,
For this, you have to create 2 custom fields.
Example:
- ID
- Permanent_ID
When the user set the password for the first time, you need to save it as Permanent_ID.
Then, in the future conversations, probably you set a question asking the ID. In this question, you need to save the user’s response as ID.
After that, you set a condition that ID is Permanent_ID.
Let me know if this helped 🙂
+4Hey,
For this, you have to create 2 custom fields.
Example:
- ID
- Permanent_ID
When the user set the password for the first time, you need to save it as Permanent_ID.
Then, in the future conversations, probably you set a question asking the ID. In this question, you need to save the user’s response as ID.
After that, you set a condition that ID is Permanent_ID.
Let me know if this helped 🙂
So the password is created by me and linked to the contact’s phone number as User_ID so there’s no need for the user to create a password.
I did try to save the user’s answer as “User_ID_input” and compare it with a condition in the first place (and the way you proposed) but it seems the way I’m doing it isn’t working. I guess that the flow wants the user to write “User_ID_input” to move forward instead of entering its password...
+4
I made a test here. Previously, I set up [Permanent_ID] to “test”.
Then, I answered the question with “test”
Oh, Ok!
Could you share with me how you put the fields in brackets in the condition bloc?
+4
You don’t need to put brackets. I put brackets in mine to differentiate which are used for tests or to use daily.
But if you want to add brackets, you can add them when you create a custom field.
Let me know if the automation already works 🙂
OK, I found what I was doing wrong!
You need to click on the brackets icon when entering the custom field.
Thank you very much, it works now.
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