Skip to main content
Question

Custom Fields & Actions - How to Properly Setup

  • December 27, 2024
  • 2 replies
  • 46 views
Benjaminbots

This is my ManyChat flow. How do I fix this flow so when the lead is choosing their kitchen equipment, I want the flow to save each option they choose and list it it back to them. Then I’d like the next step to re list the options if the contact would like to keep adding options and a choice “done choosing” when they are finished. After that I’d like the bot to list everything they have again. I keep having issues with the bot replying back with a placeholder and not saving and listing each option as they choose them.

 

 

    Gustavo Boregio
    Forum|alt.badge.img+6

     

    ​@Benjaminbots this setup that you did in some of the actions look correct to get the result you want.

    You’re basically concatenating the content.

    If you repeat this in the other actions it should work.

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    Fabio Gaulke
    Forum|alt.badge.img+2
    • Fabio Gaulke
    • Manychat Community Moderator
    • December 30, 2024

    Hi, ​@Benjaminbots!

     

    As you're using Quick Replies, you could simplify it a lot…

    Here's an example:

     

    The Quick Replies are also interpreted as sent text. 😉

    Therefore, you can use only one action step with this structure:

     

    You just need to set the same Custom Field and add “- Last Text Input”. This will create a list of the selections your contact makes.

     

    IMPORTANT: Set se Custom Field Fallback to “a blank space”. Otherwise it will show the custom field ID as first item:
     

     

     

    Hope this helps!

    @fabio.gaulke

    Reply


    Community Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings