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Question

[Delete Contact] How Transparent Manychat About Our Contact?

  • March 23, 2024
  • 5 replies
  • 165 views

kamila_

I’ve tried to delete my contact to keep it clean, but I found something odd. 

I had 4077 contacts, then I deleted 1074. So the result is supposed to be 3033. 

But what I got my contact now is still 3460. 

 

What do you think guys?  How transparent does Manychat count your contacts? Because as we know, it’ll affect our charge.

5 replies

Digitalmateus
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  • Message Musketeer
  • March 23, 2024

It’s been very accurate for me and my clients.. 


kamila_
  • Author
  • Up-and-Comer
  • March 23, 2024

It’s been very accurate for me and my clients.. 

Do you have any insight, why my result not accurate?


Digitalmateus
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  • Message Musketeer
  • March 23, 2024

Not really. It’s always nice to refresh permissions and stuff. Are there instagram contacts? WhatsApp? Facebook? All these channels are refreshed? 


Digitalmateus
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  • Message Musketeer
  • March 23, 2024

Have you used any other third party app? If you’re familiar with your business settings, it might worth to take a look at these settings on your Facebook profile and page. 


kamila_
  • Author
  • Up-and-Comer
  • March 24, 2024

Have you used any other third party app? If you’re familiar with your business settings, it might worth to take a look at these settings on your Facebook profile and page. 

 

I don’t think I have any, but I’ll check it. Thanks Matt