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Desktop versus Mobile Response

  • March 12, 2024
  • 1 reply
  • 50 views

KarlL

Wondering why instagram sends a different response to the trigger word depending if the use is on a mobile versus desktop computer. Is there a way around this? 

Best answer by Gustavo Boregio

IG on Desktop is really buggy and really does not work well with automations.

My suggestion: run your tests on mobile. 95%+ of your audience will be mobile anyways.

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • March 12, 2024

IG on Desktop is really buggy and really does not work well with automations.

My suggestion: run your tests on mobile. 95%+ of your audience will be mobile anyways.