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Dm automation buttons not showing

  • August 20, 2024
  • 2 replies
  • 141 views
Fitwithjabir

I just noticed manychat was working fine for 10 days from today morning, dm automation is not working, it's sending msg but my users and even me are not able to seee it, So i turned off buttons on many chat and automated only text msg it works . But i bought manychat to increase my sales, how it's going to increase my sales, when buttons Don work?

I tried adding other insta acc and same issue with that also

Any fix?

 

    Snigurka

    2 replies

    Fabio Gaulke
    Forum|alt.badge.img+3
    • Fabio Gaulke
    • Manychat Community Moderator
    • August 21, 2024

    It's a Meta bug… more info here: https://community.manychat.com/general%2Dq%2Da%2D43/instagram%2Dcomment%2Dtrigger%2Dresponses%2Dwith%2Dbuttons%2Dmay%2Dbe%2Ddelivered%2Das%2Dblank%2Ddms%2D3037

    @fabio.gaulke | @monada.ag
    Sophia123
    • Sophia123
    • Up-and-Comer
    • March 24, 2025

    It's a Meta bug… more info here: https://community.manychat.com/general%2Dq%2Da%2D43/instagram%2Dcomment%2Dtrigger%2Dresponses%2Dwith%2Dbuttons%2Dmay%2Dbe%2Ddelivered%2Das%2Dblank%2Ddms%2D3037

    I have the same issue. 

    I set up a simple automation with buttons and they don’t show up. 

    Is this still a Meta bug after 7 months? 

    Or did I make a mistake? 

    Or if this Meta bug still exists, how do other people use Manychat with buttons?
    Thank you!

     


     

     

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