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Do not restart the chatbot

  • January 17, 2025
  • 6 replies
  • 48 views

GsxR03

Hello,

I just set up my chatbot with:
- If someone sends me a DM with keywords
- If someone replies to a video/Real

For example, I put the word "hi" to send a message.
Let's say that today, he sends me a 'hi', my bot will send him a message and do the whole process. But if tomorrow he sends me a "hi", it will restart.

How can I make the loop only happen once?

Same, if he replies to one of my videos and sends me a DM afterwards, the bot will launch twice.

I would like the loop to only happen once and I can't find it.

Thanks

Best answer by rodrigo_silvano

Hey, ​@GsxR03 

You can add a condition block at the beginning saying “if the tag is OK - stop, if the tag isn’t OK - continue”.

 

Something like this:

 

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6 replies

GsxR03
  • Author
  • Up-and-Comer
  • 4 replies
  • January 17, 2025

As I have schematized here, when he has passed in TAG "OK", the loop starts again if he sends me a DM with the keywords.
I would like this action to be stopped. When he has the tag "OK" No more DMs are sent to him


rodrigo_silvano
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  • Manychat Community Moderator
  • 649 replies
  • Answer
  • January 17, 2025

Hey, ​@GsxR03 

You can add a condition block at the beginning saying “if the tag is OK - stop, if the tag isn’t OK - continue”.

 

Something like this:

 


GsxR03
  • Author
  • Up-and-Comer
  • 4 replies
  • January 17, 2025

Thank you so much 

rodrigo_silvano wrote:

Hey, ​@GsxR03 

You can add a condition block at the beginning saying “if the tag is OK - stop, if the tag isn’t OK - continue”.

 

Something like this:

 

 


GsxR03
  • Author
  • Up-and-Comer
  • 4 replies
  • January 17, 2025

I have another "problem".
I wanted to create a "bot" for anyone who comments on my real or publication. But when I set the first condition I can never validate.

 


 

 


GsxR03
  • Author
  • Up-and-Comer
  • 4 replies
  • January 17, 2025

Mark this message as a "Comment Reply" if you want to send it as a reply to a post or reel comment.


 

I don't understand because everything is set up correctly.


rodrigo_silvano
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • 649 replies
  • January 18, 2025

Hey, ​@GsxR03 

Your first message needs to be “as comment reply”. Like this:

Click on your first message block and on the top of it, you will see this 👇🏼

 

Regarding the other question, the button will turn green after you click on “set live” button.
 

 


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