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Question

Does updating an existing automation trigger messages to past contacts?

  • May 31, 2024
  • 1 reply
  • 41 views

sarah999

I’m new to manychat and have created a simple keyword triggered Instagram message to deliver a lead magnet. The automation has been running, but my question is now I’ve just added a smart delay followup message. So will the contacts that were in the automation from before receive the followup message? Or will the followup only be sent to those who trigger the automation after the update was published? 

Gustavo Boregio
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Only to those that come after the update.


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