It happens to me that my Instagram followers receive the message in duplicate and it is very disturbing, is there a way to deactivate the automation once it has been sent so that they do not receive it in duplicate
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With tags and check conditions.
Hi,
This is a simple way to achieve what you need:
- First you need to create a Tag (I created one called TEST_TAG for this example)
- You can do it by creating a Action block and adding a Tag (it will be possible to create one right there)
- Or you can go to Settings/Tags and create it there (probably the best way to organize your tags)
After that, you crate your automation in this way:
- Your Triggers
- A Condition checking if the TAG isn't the one you created
- If TRUE (green path) = next block
- If FALSE (red path) = nothing - An Action adding the TAG you created
- Your messages + rest of the flow/automation
You can already stop here, but if you want to enable the contact to triggert the automation again, set block 5 and 6 at the very end of your automation,,,
- A Smart Delay waiting some hours (as long as you wish)
- An Action REMOVING the TAG
What it does:
- When a contact triggers the automation, it will check if he hasn't the TAG
- If TRUE (contacts hasn't the TAG) = Adds the TAG + Sends messages + Waits X amount of time + Removes the TAG
- If FALSE (contact has the TAG) = does nothing
Hope it helps!
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