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Duplicating an automation creates an empty shell!

  • September 4, 2024
  • 4 replies
  • 128 views

John Bilicki
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My client asked me a messy request, fine. So I need to duplicate an automation and I already know about the option.

But duplicating an automation only creates an empty shell! I have two dozen bubbles/cards/whatever and only the trigger and first bubble appear in the “duplicate”. This needs to be fixed!

Best answer by Fabio Gaulke

John Bilicki wrote:

The help page is useless, there is no where to file a bug report. I’ll try the email, thank you Fabio.

 

It's kinda confusing… you must login at the page top, then the option appears:

 

Nevertheless, the e-mail will also reach them.

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Fabio Gaulke
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  • Manychat Community Moderator
  • September 4, 2024

That probably needs Manychat's Support Team attention… You can open a ticket at https://help.manychat.com/


John Bilicki
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The help page is useless, there is no where to file a bug report. I’ll try the email, thank you Fabio.


Fabio Gaulke
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  • Manychat Community Moderator
  • September 4, 2024
John Bilicki wrote:

The help page is useless, there is no where to file a bug report. I’ll try the email, thank you Fabio.

 

It's kinda confusing… you must login at the page top, then the option appears:

 

Nevertheless, the e-mail will also reach them.


John Bilicki
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Oh wow, I had to sign in...again! The entire Manychat learning experience over the past week can basically be summarized as:

  1. Does it exist?
  2. Where did they hide it?

Thank you for your outstanding efforts to help me out Fabio!


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