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Duplicating an automation creates an empty shell!

  • September 4, 2024
  • 6 replies
  • 184 views

John Bilicki
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My client asked me a messy request, fine. So I need to duplicate an automation and I already know about the option.

But duplicating an automation only creates an empty shell! I have two dozen bubbles/cards/whatever and only the trigger and first bubble appear in the “duplicate”. This needs to be fixed!

Best answer by Fabio Gaulke

The help page is useless, there is no where to file a bug report. I’ll try the email, thank you Fabio.

 

It's kinda confusing… you must login at the page top, then the option appears:

 

Nevertheless, the e-mail will also reach them.

6 replies

Fabio Gaulke
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  • Manychat Community Moderator
  • 1383 replies
  • September 4, 2024

That probably needs Manychat's Support Team attention… You can open a ticket at https://help.manychat.com/


John Bilicki
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  • Author
  • Up-and-Comer
  • 20 replies
  • September 4, 2024

The help page is useless, there is no where to file a bug report. I’ll try the email, thank you Fabio.


Fabio Gaulke
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  • Manychat Community Moderator
  • 1383 replies
  • Answer
  • September 4, 2024

The help page is useless, there is no where to file a bug report. I’ll try the email, thank you Fabio.

 

It's kinda confusing… you must login at the page top, then the option appears:

 

Nevertheless, the e-mail will also reach them.


John Bilicki
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  • Author
  • Up-and-Comer
  • 20 replies
  • September 4, 2024

Oh wow, I had to sign in...again! The entire Manychat learning experience over the past week can basically be summarized as:

  1. Does it exist?
  2. Where did they hide it?

Thank you for your outstanding efforts to help me out Fabio!


Eluna
  • Up-and-Comer
  • 2 replies
  • September 17, 2025

I have the same issue. Duplicate button doesn’t make any sense. Was it done on purpose or is it a bug?


genbo
  • Up-and-Comer
  • 1 reply
  • October 7, 2025

You need to publish the automation. Then when you duplicate it gets duplicated properly.