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ERROR "Choose the first message for Messenger channel to setup Facebook Ads"

  • February 8, 2024
  • 3 replies
  • 355 views

How to solve this error? “Choose the first message for Messenger channel to setup Facebook Ads” 

Not a single result when I search google, or many chat documents for this problem. 

 

Flow looks like this:

 

 

Best answer by Joren Wouters

I had a similar problem with connecting Instagram Ads. The first message needs to be a message, instead of a condition. 

I already talked about this to the Manychat Team and they said they would have a look at it. I will also add this to my initial request so they know it’s also a problem on Facebook.

3 replies

Joren Wouters
Forum|alt.badge.img+6
  • Chat Genius
  • 114 replies
  • Answer
  • February 8, 2024

I had a similar problem with connecting Instagram Ads. The first message needs to be a message, instead of a condition. 

I already talked about this to the Manychat Team and they said they would have a look at it. I will also add this to my initial request so they know it’s also a problem on Facebook.


MIgartua
  • Up-and-Comer
  • 2 replies
  • April 29, 2025

I have this problem on both Instagram and Facebook. I thought it was because I had an action right before the message but I tried severaltimes deleting the action and connecting it directly to the message and I still get “Choose the first message for Messenger channel to set up Facebook Ads”.

 

I even tried creating a brand new direct message and I still get the error. Sigh.


bdepietro
  • Up-and-Comer
  • 1 reply
  • November 4, 2025

Im also having this problem and nothing seems to fix it. This was the entire reason i wanted to use ManyChat