Skip to main content

I started a Many Chat account (1), added my IG page (1), then decided to create another IG account (2). I deleted the 1st IG page on MC, added my 2nd IG account, then tried to change the email. It didn’t work.
So, I deleted both IG accounts, then deleted the Many Chat Account. 
 

I started my 2nd Many Chat account with another email address, tried adding my new IG account (2) and it keeps tell me that it’s linked to another account and when I look at my 2nd Manychat, it’s shows my first IG account.

Clear as mud?!  I don’t know how to fix the loop. 

 

Hi, ​@Chloe!

 

This seems like some weird cache or something at Manychat's side. If you remove the integration from old accounts it should be possible to connect them to a new one.

 

Open a ticket to the support team at Manychat Help

Give them as much information as possible. They will be able to investigate whats happened and help you with that.

 

🙌


Reply