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Export contact list

  • April 29, 2024
  • 7 replies
  • 709 views

Citrus Patrimonial

How can I export my contact list as a pro user?  Ive been trying with different methods like using actions but nothing. Thank you

 

Best answer by Gustavo Boregio

Then you have to talk to Customer Support because something is wrong with your account.

7 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • April 29, 2024

Hey @Citrus Patrimonial the best way is to program a broadcast, with only one action, to export the data to a Google Sheet.

That way you can export any information you want from Manychat.

You’ll have throttling issues with the Google Sheets Integration, so you’ll have to do it slowly and spaced out if your list is big. I usually set these to spread out over a few hours.

 


Citrus Patrimonial

I understand but Im not given the option when I program a broadcast, as you can see on my SS.

 


Gustavo Boregio
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  • Manychat Community Moderator
  • April 29, 2024

You need to connect Google Sheets first.

Go to Settings > Integration and then connect it.


Citrus Patrimonial

oh you were right, thanks, but I still cant trigger it 

 


Gustavo Boregio
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  • Manychat Community Moderator
  • April 29, 2024

Yeah, you can’t do this on Manychat Free.

Upgrade to PRO to export and use integrations.


Citrus Patrimonial
I thought so but I do have a PRO account :/ Im charged every 3 days!

 


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • Answer
  • April 29, 2024

Then you have to talk to Customer Support because something is wrong with your account.