Hello, the bot has a problem when it finished the conversation, at the end of the flow i have an external request, but it doesn´t do it, so i checked the logs of my system, and it doesn´t show anything, so it means that the bot is not doing the external request. But if i do the test request, it works, shows 200, the connection is successfully and i can see all the data in the logs of my system. Is there an issue in Venezuela for external request? What’s happening?, Why it works only the test request?
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Hi
And are you sure this specific step is running in your automation and not getting skipped due to a condition or something else?
I have the same issue in three accounts, i don’t know if this is happening due to the location.
At the end of the workflow(three accounts is the same) i have an external request. If i press the button “Test Request” in the external request action everything works. But the bot doesn’t do the request(the three accounts is the same).
I have this problem since 3 days ago, i haven’t moved the workflow, because everything is normal, as always…
So, i have refreshed permissions and nothing…
Check with customer support to see if they can help you. And if you need I can offer you a (paid) troubleshooting call to look into your scenario and see if I can find a solution.
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