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external template from manychat to add in my account

  • February 4, 2025
  • 1 reply
  • 41 views

Supriatin

Hi! just tried a couple of times templates that I bought in a course for manychat. Unfortunately I cannot add it in my manychat account, although I have a PRO account. Is there someone that can help me out?

 

Best answer by rodrigo_silvano

Hey, ​@Supriatin 

That’s odd…

Please, be sure that the URL follows one of these structures:

First step: app.manychat.com/template/[TEMPLATE_ID]/review


Second step: app.manychat.com/template/[TEMPLATE_ID]/choose


Third step: app.manychat.com/template/[TEMPLATE_ID]/finalize


Here’s the link to help you install your template: https://help.manychat.com/hc/en-us/articles/14281251748508-How-to-install-Manychat-templates

 

Didn’t work?

Contact Manychat Support team. Follow this link: https://help.manychat.com/hc/en-us/p/get_support_page

 

I really hope you can fix it 🙌🏼

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • February 4, 2025

Hey, ​@Supriatin 

That’s odd…

Please, be sure that the URL follows one of these structures:

First step: app.manychat.com/template/[TEMPLATE_ID]/review


Second step: app.manychat.com/template/[TEMPLATE_ID]/choose


Third step: app.manychat.com/template/[TEMPLATE_ID]/finalize


Here’s the link to help you install your template: https://help.manychat.com/hc/en-us/articles/14281251748508-How-to-install-Manychat-templates

 

Didn’t work?

Contact Manychat Support team. Follow this link: https://help.manychat.com/hc/en-us/p/get_support_page

 

I really hope you can fix it 🙌🏼