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Question

facebook ads messenger: greeting message / conversation starter doesnt show when user clicks

  • October 16, 2024
  • 1 reply
  • 47 views

I have set the Greeting Text, and i have created a  Conversation Starter which leads into an automation, however when i create a Facebook Ad, and select ‘create new’ it forces me to use their default template questions. 

How can I disable that, and make it so if a user clicks Send message on my facebook ad, they will see only the greeting text i set in manychat, followed by the automation which is triggered by the conversation starter?  

Thank you

1 reply

OliverDK
Forum|alt.badge.img
  • Channel Explorer
  • January 22, 2025

did u find a solution ?