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Facebook Autocomment : limitation , and best customizations ?

  • November 17, 2024
  • 1 reply
  • 59 views

Adel

I'm new to ManyChat and have some questions about the auto-comment feature. Specifically:

  1. Are there any limitations on the number of auto-comments I can use per day or per account, either imposed by ManyChat or Facebook? I'm only interested in posting comments, not collecting contacts.

  2. How can I set a delay (e.g., a few seconds) between each comment to avoid getting flagged or banned by Facebook?

  3. Can I use ManyChat's auto-comment feature on posts within Facebook groups that I'm a member of?

Best answer by Gustavo Boregio

Hey ​@Adel

  1. Yes, but it’s not documented. If your page has a lot of traffic, the auto-reply comment feature is not a bad idea and will likely get your page in trouble. In this scenario I recommend leaving the comment reply off and engaging only through DMs
  2. Unfortunately there isn’t a way to delay the comment reply
  3. No, they won’t work on Groups, only on your Facebook page.

You can find more details here: https://help.manychat.com/hc/en-us/articles/14281386567836-Facebook-Comments-Trigger

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • November 18, 2024

Hey ​@Adel

  1. Yes, but it’s not documented. If your page has a lot of traffic, the auto-reply comment feature is not a bad idea and will likely get your page in trouble. In this scenario I recommend leaving the comment reply off and engaging only through DMs
  2. Unfortunately there isn’t a way to delay the comment reply
  3. No, they won’t work on Groups, only on your Facebook page.

You can find more details here: https://help.manychat.com/hc/en-us/articles/14281386567836-Facebook-Comments-Trigger