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Until today, I had my reels automatically crossposted from Instagram to Facebook. This function takes over the caption 1:1. On Instagram, I have no problem if I ask viewers to comment with the Manychat trigger (e.g. “ebook”) in the caption.

Now, however, three of these cross-posted reels have been flagged as engagement baiting on Facebook. Since I cannot change the caption due to the crosspost, I had to delete the reels because Facebook sent me a notification saying that my reels and page will no longer be recommended in the future if I do nothing. 

How can I place manychat triggers in my Facebook captions so that these posts and my page continue to be recommended?
Or is this only possible if the trigger is mentioned in the video or as text?

I would like to create a comment automation for our Facebook Reels and before I upload the posts individually, I would like to be sure that they comply with the guidelines.

Hey @MWV here's some documentation that may help you:

https://www.facebook.com/business/help/259911614709806?id=208060977200861

This does not trigger always, usually only for higher tr-ffic pages.

One possible solution is to set the comments trigger to trigger on all comments for that specific reel/post, and instead of saying "comment ebook to get the ebook" you can do something like "what's your biggest challenge about XYZ (the problem you solve)? Leave your comment and we'll send you our free ebook".

This kind of wording invites a more real conversation and engagement and avoids the engagement bait-ng filters on the platform.

Hope this helps!

Hey Gustavo, thank you for your quick help!

What do you mean with “This does not trigger always, usually only for higher traffic pages.”?

@MWV I meant the warning you got.

Most times, you can get away with something like ‘comment ebook’, but with more traffic it’s more likely that it’ll trigger the engagement-baiting warning. 

Hi, 

I just signed up to test ManyChat and it looks great but as someone who probably only needs some basic link sending flows for products on my site I’m a bit concerned this tool seems to directly break the link baiting rules when offer to send a link by Insta DM and there’s not much clarity on whether it does or doesn’t when search through these forums. 

 

Can anyone confirm one way or another if setting up a simple “comment xyz” in an Insta post to send a link would be a violation? I’m not a huge account (only 7k) but I don’t want to risk it for the sake of a little extra engagement either.

We never had problems with single Manychat Keywords like ebook, webinar or guide on Instagram (not even when we did the CTA in the first sentence of our post). But on Facebook we received the Engagement-Baiting notification for three posts.

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