Hi, I’m creating a flow for facebook comments that has Call To Actions for viewer to type things like one, two, three in the comments to trigger certain flows. I am having a parsing issue where if the viewers comment things like “alone”, “someone”, “money”, and other words that have my keyword as subsets, it also triggers.
Examples:
al[one], some[one], m[one]y.
I have it set as “comment includes one of these keywords” on Manychat and i’m not sure how to make it more strict. I also want to utilize numbers like 1,2,3 as my keywords but any number like 451 would trigger the “1” flow.
Any solutions?
Solved
Facebook Comment Keywords Not Strict Enough
Best answer by Fabio Gaulke
Hi
Best practice is always defining keywords that are a little bit more complex or more than one word.
Other than that, you can exclude single letter keywords that are common in similar words:
Just take care to let anything that is part of your keyword out. 😉
+3Hi
Best practice is always defining keywords that are a little bit more complex or more than one word.
Other than that, you can exclude single letter keywords that are common in similar words:
Just take care to let anything that is part of your keyword out. 😉
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