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Question

Facebook connection confusion

  • May 15, 2024
  • 3 replies
  • 56 views

LaurenR

When I try to connect our FB account to MC it says it is already connected but it isn’t. When I go to FB in settings, it tells me to connect to an account but then it shows that the account is connected and I can’t do anything.

 

I did notice that we seem to have a FREE and PRO account with MC - is that normal? The FREE account is connected to FB. So is that why I can’t connect the PRO account?

 

How do I resolve this?

3 replies

TashaSkillin
  • Up-and-Comer
  • July 28, 2025

I am still having this problem, how did you resolve it?


EB4Homes
  • Up-and-Comer
  • December 4, 2025

I’m new to Manychat, I’m getting the same responses. 
 

I did notice that we seem to have a FREE and PRO account with MC - is that normal? The FREE account is connected to FB. So is that why I can’t connect the PRO account? 
 

I don’t know what to do…


amdavad variety

i have same problem, my whole day waste but not slove this problem