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Facebook DM Automation NOT WORKING

  • June 14, 2024
  • 1 reply
  • 280 views
Tyler T

Hi, I setup a DM Automation on a FB Reel on my FB Page.

I have never had these issues with Instagram.
The automation triggers and responds to the comments fine, but it appears that non of the comments recieved a DM response. (Over 400 comments)

I have checked everything multiple times, but not sure where the disconnect is.
It seems no one recieved that first Message after the trigger

 

Best answer by Tyler T

I figured it out. I had to go into my FB page setting and allow people to send messages to my page

    1 reply

    Tyler T
    • Tyler T
    • Author
    • Up-and-Comer
    • 1 reply
    • Answer
    • June 17, 2024

    I figured it out. I had to go into my FB page setting and allow people to send messages to my page


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