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Hi,

I was trying to integrate Facebook lead forms with ManyChat to send automated WhatsApp messages. The module Create subscriber is running successfully but the problem is that the subscriber ID on the Send a Flow module shows empty. 

 

Can anyone help me to fix this issue?

 

Thanks,

Sajith

@sajithmohan something went wrong with the subscriber id from the previous step.

I usually do this using HTTP requests in Make and the Manychat API: https://api.manychat.com/swagger#/

In your case it's possible that something went wrong with the user creation, and therefore for the next step subscriber id was set to null. Can you check what was the result of the previous run (module 24), and if you got a user id on the response?

To run this scenario properly, you'll also need to add a search step and skip the subscriber creation if the number already exists in your Manychat account.

Feel free to reach out if you need help setting this up, I've done this several times for many clients :)


Hi ​@Gustavo Boregio,

 

I can see that the subscriber is successfully created inside ManyChat while testing the lead form; but the ID is not pulled to the ‘Send a Flow’ module. I understand that we need to use ‘search using custom filed’ module to identify whether the user already exist or not but I would be implementing in the second phase once the basic flow is working fine. 

 

Do you have tutorial available for this scenario? 

 

Thanks,

Sajith


UPDATE: I managed to create the scenario using ‘Add a Tag’ module which is working fine. 

Thanks!


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