Skip to main content
Solved

Facebook: Not able to activate public auto-response in feed


AmyB

When I'm trying to set up my Facebook automations, when choosing to turn on ‘public auto-response in feed’, it gives me this message - “We need to get advanced Facebook permissions from your account to use this feature.”

 

  

I select the option to “Grant Permission” and then select  “Edit access” to only allow for the ONE Facebook page I have connected … but receive this error message. 

 


Do I have to allow this for all pages (I am the admin for several) when I have only connected the one page? 

This is the first day of my trail, really hoping someone can help. 
 

Thank you!

Best answer by Fabio Gaulke

Hey!

 

Take a look at this help article: https://help.manychat.com/hc/en-us/articles/14281438557468-Unable-to-connect-Facebook-to-Manychat

It shows every permission needed to Manychat.

 

Hope it helps!!

🙌

View original
Did you find this topic helpful?

Natasha Reznichenko

I also have the same issue and can't find the settings in Meta to edit the permissions - can someone from MC please send a tut vid or loom?

 

 


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • November 27, 2024

Hey!

 

Take a look at this help article: https://help.manychat.com/hc/en-us/articles/14281438557468-Unable-to-connect-Facebook-to-Manychat

It shows every permission needed to Manychat.

 

Hope it helps!!

🙌


femalechoice

Thank you, I am facing the same situation. And I can not find my personal profile through the steps given. Facebook doesn’t show my profile to chose when I look for it with the FB Name or email adress. So I guess it is already connected somehow. But I can not see where and how to give this advanced permissions. I have no idea how to solve this.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings