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Facebook's messages blocked because of "no content type"

Eliseh

Hi!

My automation was working for about 2 weeks, then it didn’t work anymore.

Here are the messages I got : 

“ This is a weekly overview of Facebook Messages that were blocked because more than 24 hours passed after subscribed contact's last interaction with your bot via Messenger.”

And for every message, it’s a “no content type” blocking.

Problem is, I can’t fix the “no content type” blocking because I don’t have the automation checker.

They also talk about “Facebook tags”. Where can I find them ?

Many many thanks !!

 

Best answer by rodrigo_silvano

Hey, ​@Eliseh and ​@Diaa Essam 

 

You can find more information about Message tags here: https://help.manychat.com/hc/en-us/articles/14281199732892-Sending-messages-outside-of-the-24-hour-and-7-days-windows

 

I really hope you can fix that. 🙌🏼

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    2 replies

    Diaa Essam
    • Diaa Essam
    • Rising Conversationalist
    • 5 replies
    • November 27, 2024

    Did you find a solution?

    rodrigo_silvano
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    • rodrigo_silvano
    • Manychat Community Moderator
    • 496 replies
    • Answer
    • November 27, 2024

    Hey, ​@Eliseh and ​@Diaa Essam 

     

    You can find more information about Message tags here: https://help.manychat.com/hc/en-us/articles/14281199732892-Sending-messages-outside-of-the-24-hour-and-7-days-windows

     

    I really hope you can fix that. 🙌🏼

    IG: @rodrigosilvano.pt.
    Fabio Gaulke
    1 person likes this
    • Fabio Gaulke
      Fabio Gaulke

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