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Follow-up to unresponsive people

  • August 5, 2024
  • 1 reply
  • 57 views

Caluniversitymkt

Hello,

I manage automation to generate organic leads and want to set up a system to follow up with individuals who become unresponsive after a certain period. While I have already implemented smart delays and tags to follow up at specific points in the sequence, I would like to apply this follow-up approach more generally to anyone who stops responding at any stage of the sequence. Is this possible?

Best answer by Gustavo Boregio

Yes, you can use ‘Time’ triggers and trigger automations after a given time after the last interaction.

Be careful though, the 24 hours rules still apply (for IG, Messenger and Whatsapp)

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • August 5, 2024

Yes, you can use ‘Time’ triggers and trigger automations after a given time after the last interaction.

Be careful though, the 24 hours rules still apply (for IG, Messenger and Whatsapp)