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Follow-up to unresponsive people

  • August 5, 2024
  • 1 reply
  • 57 views

Caluniversitymkt

Hello,

I manage automation to generate organic leads and want to set up a system to follow up with individuals who become unresponsive after a certain period. While I have already implemented smart delays and tags to follow up at specific points in the sequence, I would like to apply this follow-up approach more generally to anyone who stops responding at any stage of the sequence. Is this possible?

Best answer by Gustavo Boregio

Yes, you can use β€˜Time’ triggers and trigger automations after a given time after the last interaction.

Be careful though, the 24 hours rules still apply (for IG, Messenger and Whatsapp)

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • August 5, 2024

Yes, you can use β€˜Time’ triggers and trigger automations after a given time after the last interaction.

Be careful though, the 24 hours rules still apply (for IG, Messenger and Whatsapp)