Hi, I’m trying to connect my Instagram account to ManyChat but I get a message saying it's already connected to another account. I don’t have access to the previous account. Could you please help disconnect it? Instagram username: @sivan__mobile
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Hi,
For this case you’ll need to open a ticket to Manychat’s support team: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
Give them as much information as possible. Also something that prooves that you’re the owner of the profile you want to connect to your new account.
Hope this helps and your issue gets resolved as soon as possible!
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