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Hello, seems like i have been encountering a problem with the free 1000 contacts since i made the automated chatbot on Facebook it has only sent 61 replys but now the 1000 contacts says its full out of nowhere ? Is it how it works or am i missing something ? Or are you able to reset the free contacts? 

Hi, @Ikh takir!

 

It’s possible that more users interacted with your posts and DMs, and they were counted as contacts.

 

Tag your important contacts, then filter and delete the rest. This will bring your contact count below 1000, allowing you to continue using the Free plan.

Hi, @Ikh takir!

 

It’s possible that more users interacted with your posts and DMs, and they were counted as contacts.

 

Tag your important contacts, then filter and delete the rest. This will bring your contact count below 1000, allowing you to continue using the Free plan.

 

 

Thanks for the reply ! 
 

how do i delete the contacts ? Should i go to live chat and delete all ? Since i have been still trying the chatbot i dont really have any reason to filter any chat 

 

 

@Ikh takir:

  • Go to your Contacts page.
  • Filter and select the contacts you want to delete.
  • Click Bulk Actions
  • Scroll down and select Delete Contact

 

 

IMPORTANT: You can't undo this action. Be sure the selected contacts are those you want to delete. 😉

 

@Ikh takir:

  • Go to your Contacts page.
  • Filter and select the contacts you want to delete.
  • Click Bulk Actions
  • Scroll down and select Delete Contact

 

 

IMPORTANT: You can't undo this action. Be sure the selected contacts are those you want to delete. 😉

Thank you! 
 

it says 0 contacts now but still not sending the chatbot texts and it says limit reached upgrade to pro 

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