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From Chatcenter to ManyChat

  • November 14, 2024
  • 1 reply
  • 14 views
gfarah509

I was using Chatcenter with my whatsapp number, it is a chatbot from a different company, in Spanish. I am now signed in to Manychat, but I am not able to connect the number I had linked with Chatcenter, although this number is unlinked from Chatcenter.
The number is a landline, and the only option Manychat is giving me is to send a text message.


Did anyone encounter a similar problem?
Any suggestions on how to solve it?

 

Thanks in advance,

Georges
 

 

Best answer by Fabio Gaulke

Hi, @gfarah509!

 

You must remove the number from your Meta Business Account.

 

It may need some minutes to be able to configure the number in Manychat after that. 😉

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    Fabio Gaulke
    Forum|alt.badge.img+3
    • Fabio Gaulke
    • Manychat Community Moderator
    • November 14, 2024

    Hi, @gfarah509!

     

    You must remove the number from your Meta Business Account.

     

    It may need some minutes to be able to configure the number in Manychat after that. 😉

    @fabio.gaulke

    Reply


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