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Get comment on posts ID or information

  • June 15, 2024
  • 3 replies
  • 154 views

Sekuence

Hey everyone!

I have a question regarding Instagram automation. Specifically, I want to retrieve information or the ID of a post that a user has commented on. Here’s the situation:

I’ve developed a chatbot that responds to any questions about my products sent through direct messages (DMs). I know it’s possible to automate a fixed DM response when someone comments on a post. However, instead of sending a generic message, I want to gather details about the specific post the user commented on and forward that information to my chatbot. This way, the chatbot can provide a more accurate and tailored response about the product in question.

Is there a way to achieve this? Thanks in advance!

3 replies

pedrodiluz
  • Up-and-Comer
  • July 22, 2024

I’m looking for this feature too… think that’s a duplicate 

 


alvestn
  • Up-and-Comer
  • September 9, 2024

we need it


Lidiia
  • Up-and-Comer
  • November 6, 2025

Hello, I have the same problem now. Could you please tell me what solution you found?