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Getting social username

  • March 19, 2024
  • 7 replies
  • 136 views

fabrioliva8

Hi, Im just wondering if there is anyway to extract the leads that are coming in to my DMS and obtain their social handle, like their instagram username. Would be very helpful. 

Best answer by Gustavo Boregio

Yes, you have access to the Instagram User Name.

 

7 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • 2781 replies
  • Answer
  • March 19, 2024

Yes, you have access to the Instagram User Name.

 


fabrioliva8
  • Author
  • Up-and-Comer
  • 1 reply
  • March 19, 2024

thanks, any ideas on how I could extract this username out into make/zapier to add into a database?

 


Gustavo Boregio
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  • Manychat Community Moderator
  • 2781 replies
  • March 20, 2024

Yes sir, you can use this with Zapier or Make or Google Sheets.


MR.ONEILL
  • Up-and-Comer
  • 1 reply
  • August 11, 2024

Great! is this username extraction automatic or does the user needs to type their username? 


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • 2781 replies
  • August 12, 2024

@MR.ONEILL it's automatic.


Ramon Vorich
  • Up-and-Comer
  • 2 replies
  • September 18, 2025

Hey there, 
I'm also looking for a solution to get the username or scope ID of the customer who sent us a DM. Do you know of a solution? I'm new to Manychat and make. 


Ramon Vorich
  • Up-and-Comer
  • 2 replies
  • September 18, 2025

Sorry, I think it would be better if I created a new post.