Hi, Im just wondering if there is anyway to extract the leads that are coming in to my DMS and obtain their social handle, like their instagram username. Would be very helpful.
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Yes, you have access to the Instagram User Name.

thanks, any ideas on how I could extract this username out into make/zapier to add into a database?
Yes sir, you can use this with Zapier or Make or Google Sheets.
Great! is this username extraction automatic or does the user needs to type their username?
Hey there,
I'm also looking for a solution to get the username or scope ID of the customer who sent us a DM. Do you know of a solution? I'm new to Manychat and make.
Sorry, I think it would be better if I created a new post.
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