If you have the time and energy to help me that would be great ❤
I have set my steps well after following tutorial, but still gives me this error {{cuf_12023943}}
Solved
Google sheet error
Best answer by Gustavo Boregio
Hey
The Preview functionality in Manychat does not show the values of User Fields and will display them the way you’re seeing it.
If that still doesn’t work, then you have something wrong in your setup. Send us an image of the Google Sheet you’re testing with and the value of ‘user_coupon_id’ for the user and we’ll be able to see what it may be.
+6Hey
The Preview functionality in Manychat does not show the values of User Fields and will display them the way you’re seeing it.
If that still doesn’t work, then you have something wrong in your setup. Send us an image of the Google Sheet you’re testing with and the value of ‘user_coupon_id’ for the user and we’ll be able to see what it may be.
Gustavo Boregio wrote:
Hey
The Preview functionality in Manychat does not show the values of User Fields and will display them the way you’re seeing it.
If that still doesn’t work, then you have something wrong in your setup. Send us an image of the Google Sheet you’re testing with and the value of ‘user_coupon_id’ for the user and we’ll be able to see what it may be.
Thank you for your help, i appreciate it.
the code appear as empty, check the screenshot below
and this is the google sheet i’m working with
and the user_coupon_id created as a text user field - didn’t add value
+6Ok, are you setting the user_coupon_id to a value (so you can do the search).
It has to have a value of your column A (1, 2, 3, etc), so the lookup works and can find the right data to capture the coupon code.
Check the documentation here:
https://help.manychat.com/hc/en-us/articles/14281248811292-Google-Sheets-integration
Note how you have a Bot Field that keeps the count for the ID, and a User Field that tells which coupon code to assign to the user.
If you need help setting this up, check the Troubleshooting Call option on my site https://gusboregio.com
Gustavo Boregio wrote:
Ok, are you setting the user_coupon_id to a value (so you can do the search).
It has to have a value of your column A (1, 2, 3, etc), so the lookup works and can find the right data to capture the coupon code.
Check the documentation here:
https://help.manychat.com/hc/en-us/articles/14281248811292-Google-Sheets-integration
Note how you have a Bot Field that keeps the count for the ID, and a User Field that tells which coupon code to assign to the user.
If you need help setting this up, check the Troubleshooting Call option on my site https://gusboregio.com
i’ve followed the instruction, when i tested the code doesnt display :’(
did you fix this ?
Sami Mahin wrote:
did you fix this ?
yes i did, do u have the same problem?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.