I’m having an issue with the “Greeting text” feature on Messenger. I set everything up, checked the preview, and saved it, but it doesn’t show up in Messenger (on both desktop and mobile). The “refresh permission” option also doesn’t work. I contacted support but haven’t received a reply. How can I fix this?
Page 1 / 1
Hi,
Could you share a screenshot of your automation?
This will help to check if there's anything that should be fixed. 
Hi,
Could you share a screenshot of your automation?
This will help to check if there's anything that should be fixed.
I have a lot of automations set up. How do they affect the “Greeting text” that appears before a conversation starts?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.