Hello everyone! I’m having a hard time with two things on Manychat:

1. Capturing the user’s data and then sending a message via WhatsApp (welcoming them to event and then inviting them to the event’s group);
2. Integrating Hotmart, a digital platform through we sell online courses, so we can send onboarding messages via WhatsApp.

I know it is possible, but it feels really difficult to trigger a WhatsApp flow. For example, I’ve used Manychat’s webhook to send the user’s info to Make, collect their data on Active Campaign, then change apply a new tag to the user and, from that new tag, trigger a WhatsApp flow, but it simply doesn’t work.

I’ve also tried using Manychat’s native integrations. With ActiveCampaign, it seems to work well, but with Hotmart it’s super unstable, not to mention that we can specificy which products we’d like interact with the user about.

I’m new to this world of automations, so I’d like to ask you guys about a simple way of integrating, first, Manychat with ActiveCampaign so it can trigger Manychat again to send a WhatsApp message. And two, Manychat with Hotmart, so I can properly guide new clients via WhatsApp.

Here’s an example of what kind of scenarios I’m trying to execute. Let me know what you think:

I’ve also tried to trigger a flow on Manychat through google sheets, but to no avail.

Oh, and when I also use Message Templates approved by Meta. Still won’t work. 

Anyway, you guys can see how desperate I am. Would really appreciate some help. Thank you!