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Hey Many Chat Fam!

 

So I'm not sure what I did, but I've been trying to connect my instagram and it keeps saying that a request was sent and that I need to contact the owner of the many chat account to gain access. 

“Your request has been sent. Please ask owner of Manychat account with this page to approve your request”

I’ve tried going into my Facebook account but have no idea how to approve this request. I’ve tried everything at this point. 

 

If anyone knows how to resolve this issue, I’d be so grateful!

Most likely, someone else has Manychat already connected to your IG account (or had it connected at some point).

You either need access to this ‘old’ Manychat account, or you’ll need to contact Manychat support so they can help you and disconnect your old account and connect the new one.

Write them at support@manychat.com or open a ticket at support.manychat.com

Hope this helps :)

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