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Question

help 2 separate accounts can they be merged

  • March 15, 2024
  • 2 replies
  • 109 views

BossyBlack1

I have some how created to separate manychat accounts 1 for facbook and one for instagram. when i try to delete 1 of them it says if i remove it i wont be able to use it again with manychat. is there a way to merge them? i dont want to loose my page or what can i do. i dont need to pay for two separate accounts i dont think

 

2 replies

NewGirl75
  • Up-and-Comer
  • 1 reply
  • March 25, 2024

Hi, did you figure this out? I am having the same problem. Somehow I have a free Facebook linked acct. with no instragram linked and then I know I also have an instagram one and have been paying for it. I can’t even figure out how to sign into my instagram one. I know that is the one that I set up an automation on and I need to update something and can’t find my account.


MessieJoeMedia
  • Up-and-Comer
  • 1 reply
  • March 30, 2024

Go to the one that is “Free” with the Facebook account linked. Go to ‘settings’, select the ‘messenger’ channel and select ‘Remove’ (scroll to bottom). After you’ve removed it, go back to the paid instagram channel and re-connect it there.