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help stopping this automation when someone comments on instagram

  • August 9, 2024
  • 9 replies
  • 355 views

TRISTANROBINSON

‘Hey! Thank you for adding your thoughts to the conversation!  Would you like to receive additional content from us via Instagram? Click the options below or type a reply to start.’

 

ANYONE KNOW HOW TO FIX

need help stopping this automation when someone comments on instagram

Best answer by Fabio Gaulke

Seems like just some accounts have this problem…

Have you check if there's no default template or somthing like this active?
A tip is search for active triggers and see if something strange is on:

 

9 replies

brendarolt
  • Up-and-Comer
  • 1 reply
  • August 10, 2024


This started happening to me yesterday and I can't find where it's coming from. Just out of nowhere he started sending it to all my followers and I didn't even use Manychat yesterday


D3saigirls
  • Up-and-Comer
  • 1 reply
  • August 11, 2024

Need this answer asap. 


thecraftybrick
  • Up-and-Comer
  • 3 replies
  • August 11, 2024

I’m having the same issue and can’t figure out how to turn it off. Is there any update on the fix?


Anne Roos Art
  • Up-and-Comer
  • 1 reply
  • August 15, 2024

This is extremely frustrating and spammy! Please give a fix 


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • 1385 replies
  • Answer
  • August 16, 2024

Seems like just some accounts have this problem…

Have you check if there's no default template or somthing like this active?
A tip is search for active triggers and see if something strange is on:

 


thecraftybrick
  • Up-and-Comer
  • 3 replies
  • August 16, 2024

I don’t have any default templates activated or any strange active triggers.  


Dano
  • Up-and-Comer
  • 2 replies
  • August 18, 2024

Same problem here, It is starting happening out of the blue… The worst thing is that My community is on Spanish, And sending this message in English  I wanna cry 


Dano
  • Up-and-Comer
  • 2 replies
  • August 18, 2024

 

Seems like just some accounts have this problem…

Have you check if there's no default template or somthing like this active?
A tip is search for active triggers and see if something strange is on:

 

This solve it! I dint create that automatization.. but I had it… 

 


thecraftybrick
  • Up-and-Comer
  • 3 replies
  • August 18, 2024

ok I just went and checked again and I did find a random trigger that was set up from months ago.  so my problem is solved now as well.