I am about to pull my hair out! I have tried all of the suggestions on both ends and nothing is working. Comments are not triggering a response at all. When I click refresh permissions, it takes me back to the original page without options to refresh anything at all. I am about to end my account with them as I do not like wasting my money. Any help would be greatly appreciated! Thank you!
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Hey,
It's never a good experience when tools get “crazy”… 
Check if all the configurations in this help article are as they should be: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
Had some cases in wich Meta changes some things and everything went bananas. After a full checkup and reactivating some toggles, it got back to normal.
Hope it helps!
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