Skip to main content
Solved

Help with Automations

  • December 2, 2024
  • 2 replies
  • 35 views

JaneMMoore

I am about to pull my hair out! I have tried all of the suggestions on both ends and nothing is working. Comments are not triggering a response at all. When I click refresh permissions, it takes me back to the original page without options to refresh anything at all. I am about to end my account with them as I do not like wasting my money. Any help would be greatly appreciated! Thank you!

Best answer by Fabio Gaulke

Hey, ​@JaneMMoore!

 

It's never a good experience when tools get “crazy”… 🙃

Check if all the configurations in this help article are as they should be: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

 

Had some cases in wich Meta changes some things and everything went bananas. After a full checkup and reactivating some toggles, it got back to normal.

 

Hope it helps!

2 replies

Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • Answer
  • December 3, 2024

Hey, ​@JaneMMoore!

 

It's never a good experience when tools get “crazy”… 🙃

Check if all the configurations in this help article are as they should be: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

 

Had some cases in wich Meta changes some things and everything went bananas. After a full checkup and reactivating some toggles, it got back to normal.

 

Hope it helps!


JaneMMoore
  • Author
  • Up-and-Comer
  • December 5, 2024

Yes! That worked.  Thank you so much!