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How can I activate an automation in a free plan?

  • July 1, 2024
  • 5 replies
  • 234 views

margaridasilva17

How can I activate an automation in a free plan?

 

My trigger doesn't utilize any advanced features; it's straightforward (comment “XXX” to receive the XXX link in a direct message).

 

I was under the impression that the free plan supports up to 1000 users, but only a few people have interacted with my message on Instagram so far.

I appreciate any assistance you can offer!

Best answer by Gustavo Boregio

How many keywords do you have on your account?

You can have up to 3 on the Free plan - https://manychat.com/pricing

 

I think there are also limits on the number of comments triggers you can have on Free, even though I cannot find documentation about it right now.

 

You can reach out to support at https://help.manychat.com for specific details on your account.

5 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • July 2, 2024

How many keywords do you have on your account?

You can have up to 3 on the Free plan - https://manychat.com/pricing

 

I think there are also limits on the number of comments triggers you can have on Free, even though I cannot find documentation about it right now.

 

You can reach out to support at https://help.manychat.com for specific details on your account.


selfcaresimplified

I’m experiencing this same issue. I only have 2 keywords and nothing else (so far) set up.


Copeland
  • Up-and-Comer
  • September 3, 2024

I'm experiencing  the same


alessandraferrante1

Did anyone of you solved the issue?


allergictocats78

Has anyone fixed this? I am having the same issue