How can I activate an automation in a free plan?
My trigger doesn't utilize any advanced features; it's straightforward (comment “XXX” to receive the XXX link in a direct message).
I was under the impression that the free plan supports up to 1000 users, but only a few people have interacted with my message on Instagram so far.
I appreciate any assistance you can offer!
How many keywords do you have on your account?
You can have up to 3 on the Free plan - https://manychat.com/pricing
I think there are also limits on the number of comments triggers you can have on Free, even though I cannot find documentation about it right now.
You can reach out to support at https://help.manychat.com for specific details on your account.
I’m experiencing this same issue. I only have 2 keywords and nothing else (so far) set up.
I'm experiencing the same
Did anyone of you solved the issue?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.