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HelloI am developing a conversation flow with AI Step that is activated with a trigger (a specific word)After the AI ​​step I would like to add another action either Set User Field or External Request or a message.Althought I connect the AI ​​step with the next ordinal step, I see that it last do not run. In other words I do not know what kind of trigger I need to use for the step after AI step.Anyone have provided adding another step after AI Step? Any trouble? Thanks for your comments and help

 

@Daniel Mendoza the steps after the AI step will only run after the AI step is completed.

So, for example, if you give the AI step the objective to capture email and phone, the flow will only proceed when the email and phone have been captured. Until then the person will be in the AI step running and the flow won’t proceed.

Hope this helps!


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