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I speak spanish but i’ll try my best.

I going to describe my use case: 

I have to confirm appointments when the appointment is created. In this case is a Business Initiated Conversation, so I know I cannot send flows, so, i created my whatsapp message template to send the confirmation message

I checked for other topics in this community but is not clear for me how to use the endpoint /sendFlows because there are not enough information in swagger documentation. 

I’ll be grateful if someone can explain me how to send this kind of message through API

Thanks

Hi, ​@mattchaparrof!

 

Could you describe a little more your "operation scenario”? Like how you contact your clients, if you use another tool to chat with the clients, if they chat via the same number you wish to send this confirmation, or are they making the appointments via a form/ system, etc…

 

Anyway...

 

First you must create the contact in Manychat. If they already exist, you'll need to get the Contact ID to be able to send a flow.

 

And to sendo something outside the 24h window, just create the flow using your Message Template as first step.

 

 

We (the community) can help more, but for that, it's necessary to know better what you are doing or how you wish to do it…

 

Hope it helps!

🙌

Hey ​@mattchaparrof you need a connector tool like Make.com or Zapier to do all the steps.

In Make.com it looks something like this:

 

Let me know if you need help setting this up, I do this setup for my clients and I also teach it (in Spanish!) ;)

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