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I’m setting up an AI chat automation and I want it to send my contacts personalized links. Each contact has a unique ID stored in a dedicated custom field. I want that a link I send has an added parameter that contains unique ID of the contact. Is it possible? How to mention it in the prompt to instruct the AI chat to generate a personalized link? Alternatively, can we just put a link inside a dedicated field in the contact and ask AI to get inside the contact and get the link from there?

Hi, @ashleycallisto!

 

MAYBE the AI Step isn't the best solution to send customized links, because it can hallucinate sometimes and break the link itself.

 

I would implement this part as a "traditional” Message node + Button.

And this would be easy if you already have the custom field with the unique ID:

 

 


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