How Do I Fix This?

Question

I have built a sandwich shop demo. The flow allows for the user to choose additional sandwich type meat, condiments and toppings… an example user field for sandwich meat types i tried to append in action step after quick reply button: (The system automatically adds triple curly brackets when i try to set value as the custom field)

Set {{sandwich_type}}
to {{{sandwich_type}}}, Turkey

then next message allows user to add more meat choices and loops. Same processes are used for condiments and toppings… allowing user to choose additional toppings or condiments.

What i dont know how to fix is the output message summary: This is the output of an order summary.

Here’s your sandwich order so far, Patrick: Bread: Ciabatta Sandwich Type(s): {{cuf_11748922}}, Turkey, Ham Cheese: {{cuf_11750847}}, Provolone Condiments: {{cuf_11750596}}, Spicy Jelly, Mayo Toppings: {{cuf_11748930}}, Lettuce, Tomatoes, Pickles Drink: Bottle Water

Help with how to eliminate the {{cuf_ references in the summary? Thank you

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The {{cuf_xxx}} appears when the user field value is empty.

You have 2 options to solve this:

Add a condition, so that if the field is empty you don't concatenate it, you just add the original value. And then once it has a value, you concatenate it.
You add a default value to the user field (like a "." for example).

Hope this helps.

Thank you!

Reply

Gustavo Boregio · Accepted Answer

The {{cuf_xxx}} appears when the user field value is empty.

You have 2 options to solve this:

Add a condition, so that if the field is empty you don't concatenate it, you just add the original value. And then once it has a value, you concatenate it.
You add a default value to the user field (like a "." for example).

Hope this helps.

WebChatz Digital · Answer

Thank you!

Reply

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