I'm trying to understand something about AI Step
I put a very specific trigger that only if a customer asks about our products will activate the AI Step.
But in practice, every message that is received activates the AI Step and the AI answers in my place.
I couldn't understand what I did wrong, but how do I solve it so that only if they ask questions about specific topics, they will get the answer from the AI?
thank you!
![](https://uploads-eu-west-1.insided.com/manychat-en/attachment/165d8de7-a777-46db-87c4-c1c2a84580b9.png)