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Question

How do I only automate a response to a DM for the first message?

  • July 18, 2024
  • 1 reply
  • 163 views

Koah

Everytime someone dms me and it includes the keyword, the automated message is sent. How can I make it so that it will only send if the keyword is in the first message someone sends me on Instagram rather than every message? Thank you.

Fabio Gaulke
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  • Manychat Community Moderator
  • July 18, 2024

You could set a tag at the end of your automation and include a condition at the beginning to check if tag isn't XXX, continuing only if the condition is valid

Something like this:

 


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