Hello, I want to stop my automation when I send a message from Instagram, is there a way to do that ?
(ex: the bot is chattting with my client, and as some point i want to takeover the conversation, so i send a message from IG)
I know it stop automatically if i send a message from ManyChat but I DON’T WANT THIS OPTION !
So, is there a way to do that ?
Or at least have access to the last message sent in manychat ? so i can compare it to the last message generated ? Thanks
There's no automatic way to do this, but you could build something with a manual step that would tag the user and stop automations.
For example, you could build an 'admin back door' on your bot, so that you enter the user name and it tags the user with a specific tag, and then you configure all your flows to not trigger if that tag is set.
It's a bunch of work that requires connecting to Manychat's API and tweaking all your flows on your bot, but it's possible.
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