hi there. I somehow have it set up that every comment on every post gets an automatic generic message. I would only like messages sent out when I have set up the automation, but I do not know how to turn this off. Can you please help me? Thank you :-)
Hey, ​
Go to automations tab → My automations → Has active triggers & Post or reel comment
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Then, you have to find the automation that had been set to all comments

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Let me know if this helped 🫡
This allowed me to find the one that was set to all which I turned off, however it is still happening to every post. Any other tricks?
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That’s odd! If you don’t have any active automations, that should be enough to stop it.
Is it possible that you set other tools like Manychat to automate your auto-reply to comments?
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If you don’t, I suggest you to contact Manychat support team: https://help.manychat.com/hc/en-us/p/get_support_page. They’ll check your account to see if there’s anything they could fix on their side.
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