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how it works with ad posts

  • April 19, 2024
  • 2 replies
  • 59 views

rani91938

I am interested in using a feature that allows automatic DMs to be sent when comments are made on specific content. However, I would like to know if this feature also works with Instagram's sponsored posts. If I run an ad on a specific post and someone clicks on the ad and leaves a comment, will a DM still be sent?

Best answer by rodrigo_silvano

Hey, ​@rani91938 

Yes! You can use Manychat to help you with the ads’ engagement!

Using Meta ads platform, you’ll need to select the engagement campaign and at the end (on the ad step) you should select Manychat to connect your automation.

Here’s an article with a step-by-step to guide you during the process: https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger

Let me know if you have further questions! 🙂

2 replies

Ameritrade
  • Up-and-Comer
  • 1 reply
  • October 16, 2025

Weird that no one replied :( 


rodrigo_silvano
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • 1002 replies
  • Answer
  • November 6, 2025

Hey, ​@rani91938 

Yes! You can use Manychat to help you with the ads’ engagement!

Using Meta ads platform, you’ll need to select the engagement campaign and at the end (on the ad step) you should select Manychat to connect your automation.

Here’s an article with a step-by-step to guide you during the process: https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger

Let me know if you have further questions! 🙂