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how send whatsapp message via manychat api

  • December 19, 2024
  • 3 replies
  • 197 views
eric

Hello everyone,

I’m using code with manychat api to send messages to WhatsApp users who have replied within 24 hours. Although I’m receiving a response of {'status': 'success'}, the users are not actually receiving the messages.

On the other hand, if I use the same method with a subscriber_id corresponding to a Facebook user, the messages are sent successfully.

Could anyone help me figure out what might be going wrong? Thank you in advance!

here is the request:

https://api.manychat.com/fb/sending/sendContent
payload = {    "subscriber_id": user_id,    "data": {        "version": "v2",        "content": {            "messages": [                {                    "type": "text",                    "text": message                }            ]        }    },    "message_tag": "ACCOUNT_UPDATE"}
 

Best answer by Gustavo Boregio

​@eric you're using the formatting for Messenger.

For WhatsApp use this:

https://manychat.github.io/dynamic_block_docs/channels/

It'll look something like this:

{
  "version": "v2",
  "content": {
    "type": "whatsapp",
    "messages": [
      {
        "type": "text",
        "text": "simple text message"
      }
    ]
  }
}

 

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    Gustavo Boregio
    Forum|alt.badge.img+6

    ​@eric you're using the formatting for Messenger.

    For WhatsApp use this:

    https://manychat.github.io/dynamic_block_docs/channels/

    It'll look something like this:

    {
  "version": "v2",
  "content": {
    "type": "whatsapp",
    "messages": [
      {
        "type": "text",
        "text": "simple text message"
      }
    ]
  }
}

     

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
    eric
    1 person likes this
    • eric
      eric
    eric
    • eric
    • Up-and-Comer
    • December 20, 2024

    thank you so much Gustavo, and is it possible to send image to whatsapp user via manychat api ?
    because i see in the docs that only telegram and instagram are supported, what about whatsapp?

     

    Gustavo Boregio
    Forum|alt.badge.img+6

    ​@eric WhatsApp is not supported unfortunately.

    🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com

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