when i signed up for manychat, i selected a USA phone number since my country (singapore) was not available. on the sign up page it said i can change my number later on after sign up, however i do not see this option in the settings?
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Hey,
To do this, you need to delete your existing WhatsApp account to add a new one.
Go to settings → WhatsApp channel, then you have to scroll all the way down and select the option Remove WhatsApp Account from Manychat
After that, you need to repeat the initial process (https://help.manychat.com/hc/en-us/articles/14959925356572-How-to-connect-your-WhatsApp-account-to-Manychat) to add your new WhatsApp number.
Let me know if this helped 🫡
thank you rodrigo, this works
Hey,
To do this, you need to delete your existing WhatsApp account to add a new one.
Go to settings → WhatsApp channel, then you have to scroll all the way down and select the option Remove WhatsApp Account from Manychat
After that, you need to repeat the initial process (https://help.manychat.com/hc/en-us/articles/14959925356572-How-to-connect-your-WhatsApp-account-to-Manychat) to add your new WhatsApp number.
Let me know if this helped 🫡
Would you lose the existing WhatsApp contacts? What would be the best way to continue engaging with them using the new number?
Hey,
To do this, you need to delete your existing WhatsApp account to add a new one.
Go to settings → WhatsApp channel, then you have to scroll all the way down and select the option Remove WhatsApp Account from Manychat
After that, you need to repeat the initial process (https://help.manychat.com/hc/en-us/articles/14959925356572-How-to-connect-your-WhatsApp-account-to-Manychat) to add your new WhatsApp number.
Let me know if this helped 🫡
Would you lose the existing WhatsApp contacts? What would be the best way to continue engaging with them using the new number?
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